Thanks for reaching out to us today. In order for the team to better assist you in exporting your payroll journals this afternoon, I recommend contacting us directly. You can reach our team by following the steps below:
Alternatively, you can also reach the team at 1 800 046 038.
Thank you for posting in the Community.
Let's start by checking if the default accounts are active in your payroll chart of accounts. Here's how:
If the default payroll chart of accounts is active, let's check the chart of accounts in QuickBooks Online too. Here's how:
If the issue persists I'd recommend contacting our Customer Care Team to further check your account in a secured form. Or you can give us a call on 1800 046 038 from 8:00 AM - 10:00 PM (AEDT) Mon - Fri.
You might want to check this handy link on how to Set up and configure payroll chart of accounts.
Feel free to let me know if you need any help. Have a great day!