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perth-teamwork
Level 1
posted
‎April 29, 2021 12:01 AM
last updated ‎April 28, 2021 7:01 AM

Hi there, I'm having trouble in using Quickbook in iMAC. There is portal under "EMPLOYEES". When I use Windows i can access it but In iMac i can't open the folder.

 
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1 Comment 1
Kristian_S
QuickBooks Team
QuickBooks Team
‎April 29, 2021 03:25 PM

Hi there, I'm having trouble in using Quickbook in iMAC. There is portal under "EMPLOYEES". When I use Windows i can access it but In iMac i can't open the folder.

Hi perth-teamwork,

 

Thank you for reaching out to us with this.

 

Just for some context, are you logging into QuickBooks Online via our website or via a Desktop app?

 

It might also be worth double-checking whether it could be the browser that is having the issue.

 

I recommend using either FireFox or Chrome for accessing QuickBooks and you can also try logging in via an incognito/private window to avoid any cookies or cache issues that can be common.

 

Let me know how you go!

 

Kristian. 

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