How can i renew my subscription? Is not working the service and i cannot renew

Hello there, deciero.

Renewing your subscription is an easy process. I'll be glad to walk you through the steps.

Before proceeding, did you receive any error messages when attempting to resubscribe?

Kindly take note that when renewing your QuickBooks Online subscription, you must be signed in as the primary admin. To proceed, please follow the outlined steps below.

Here's how:

1. Go to the Settings icon.
2. Under Profile, select Subscription and billing.
3. Click Resubscribe.

I'm adding these references to assist you in managing your QuickBooks billing and subscription.

• Manage billing, payment, and subscription info in QuickBooks Online.
• Find your subscription renewal date.

If you need more help with your subscription, please reply in the comments below. We're here to assist you.

I need to renew quick books desktop subscription 

Thank you for jumping in, Lei. To renew your QuickBooks Desktop (QBDT) subscription, you can reach out to our Customer Care team. They have the tools to securely access your account and assist you with the renewal process.

To contact them, please refer to this helpful resource: Renew your subscription or use view-only mode in QuickBooks Desktop. This article includes their contact information in the Renew your QuickBooks Desktop subscription section.

Additionally, you can use this resource as a guide for managing your subscription through the Customer Account Maintenance Portal (CAMPs): Manage your QuickBooks Desktop subscriptions and services. 

Please note that all of the articles provided are from the United States region.

Please return to this thread if you have any questions you'd like to ask. The Community team is always here to support you. Have a great day!