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accounts94
Level 1

How do I exclude pending invoices and quotes from a Customer Balance Detail Report?

 
3 Comments 3
Intuit Zac
Content Creator

How do I exclude pending invoices and quotes from a Customer Balance Detail Report?

Hi Accounts94, 

 

Thank you for reaching out on this. 

 

So that I can better assist you, may I clarify with you by "Pending", did you mean Unpaid or Unaccepted transactions?

 

If that's the case, you can try utilising the Filter option for "A/R Paid" in the Customise session of the report. 

 

Please let us know if that helps obtain information you need from the report. Thank you. 

accounts94
Level 1

How do I exclude pending invoices and quotes from a Customer Balance Detail Report?

In our current version (95/96) you can enter a Customer's Order as a Quote or a Pending Invoice. The when you are ready to ship part or all of the order, you turn the Pending Invoice into an actual Invoice. After the conversion to the Online version, all these Pending Invoices are appearing as actual Invoices when I print out a Customer Balance  or AR Balance Report.

How do I fix this?

Thank you

Intuit Zac
Content Creator

How do I exclude pending invoices and quotes from a Customer Balance Detail Report?

Hi Accounts94, 

 

Thank you for getting back to us with clarifications. 

 

May I ask if you are using QuickBooks Online or a desktop version of QuickBooks, please?