Hi jofamilydaycare,
We're sorry to see you go.
If you would like to cancel an active subscription you have with us please see the steps below:
- Select Settings ⚙ and then Account and Settings.
- Select the Billing and subscription tab.
- In the QuickBooks section, select Cancel subscription or Cancel online.
- Select Continue to cancel, then select Continue to cancel again (if applicable).
- Follow the next steps.
- Select Submit and cancel subscription.
- Select Got it.
A note on COVID-19:
We recognise that with the constantly changing COVID-19 situation, this is an unprecedented time for everyone. If you think you may need to cancel your subscription due to impacts from COVID-19, please contact us. We’re here to help you look at pricing options, answer questions, or just make sure things go smoothly if you need to cancel.
-Steven
