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clean_organised
Level 1

I am overseas and my company is operating in Melbourne Australia and my schedule is coming up in Bali time even though I have company settings for Melbourne Australia

 
1 Comment 1
Jayson_E
QuickBooks Team

I am overseas and my company is operating in Melbourne Australia and my schedule is coming up in Bali time even though I have company settings for Melbourne Australia

Hello clean_organised, let's quickly check your QuickBooks Time member details to ensure your time zone is set to Use Company Time Zone and fix that schedule.

 

Here's how:

 

  1. Open QuickBooks Time > My Team.
  2. Select the Vertical Ellipses (⋮) to your name and click Edit.
  3. Under the General tab, set the Time Zone to Use Company Time Zone.
  4. Once done, click Save.

 

If you’re using a phone, also turn off Allow mobile app to set time zone. That prevents the app from switching to the time zone you’re currently in and overriding your company setting.

 

On the other hand, if you’re using a desktop/web browser, use an incognito/private window and ensure it's not sharing your location with the site. Go to the Vertical Ellipses (⋮) on the upper right corner> Settings > Privacy and security > Site settings> Location > Don't allow sites to see your location.

 

After that, your schedule should update to reflect the Melbourne company's time zone based on your company settings.

 

Feel free to add a reply below if you have other concerns.