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simon65
Level 1

I can't link with my bank account. I just get this msg. ''Sorry, we can't update your account. Please wait a few hours and try updating again (102)''

This has been happening for over a week. Another msg says they're working with Bankwest to fix this...
1 Comment 1
IntuitSheila
Level 8

I can't link with my bank account. I just get this msg. ''Sorry, we can't update your account. Please wait a few hours and try updating again (102)''

Hello simon65,

 

Thank you for requesting updates on being Unable to connect with or download transactions from Bankwest Personal and/or Business account with error 102. Our engineering team is aware of this issue and working with Bankwest to resolve the connection. We apologise for any inconvenience and thank you for being patient with us. I'd recommend also contacting our Customer Care Team, that way they can add your QuickBooks account to the list of affected users in the ongoing investigation.

 

Until then, you can continue to use the alternative solution to manage your business like manually entering the transactions using Invoices or Expenses or importing bank transactions using CSV files.

 

Post again in the Community if you have more questions. I'll be around to assist you!