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Level 1

I have added my self as an accounting user but now can't get back in as a normal user. I am the master user! I am overseas & can't call Intuit direct. I need an email.

 
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I have added my self as an accounting user but now can't get back in as a normal user. I am the master user! I am overseas & can't call Intuit direct. I need an email.

I'm here to provide information about this, kerrynealbookkee

 

It isn't recommended to add yourself as accountant using the same username and password. You can change your accountant log in credentials.

 

I'll show you how:

  1. Go to the Gear icon.
  2. Under You Company, click Your Account.
  3. Click Edit personal information.
  4. Click Change Sign in info, then Continue.
  5. Then, click Edit User ID & Password.

As always, you can visit our Help Articles page for QuickBooks if in case you need to learn some "How do I' steps. 

 

Let me know how this work. I'm just around if you need more help.