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accounts-noblepa
Level 1

I have the QuickBooks Standard Payroll subscription and when I click on Employees under the Menu Tree on the left it just shows a blank page

 
Solved
Best answer June 06, 2023

Best Answers
IntuitSheila
Level 8

I have the QuickBooks Standard Payroll subscription and when I click on Employees under the Menu Tree on the left it just shows a blank page

Welcome to the Community, accounts-noblepa!

 

Let's make sure you've enabled third party cookies on your browser making sure you can access the Employees tab in QuickBooks Online. Let me guide you how.

 

For Google Chrome:

 

  1. Select the 3 vertical dots on the top right corner.
  2. Select Settings.
  3. Under Privacy and Security select Cookies and other site data.
  4. Select Allow all cookies under General Settings.
     

For Safari:

 

  1. Select Safari on the top left corner.
  2. Select Preferences  then Privacy
  3. Untick Prevent Cross-Site Tracking.

     

Once you have unblocked third-party cookies, return to your QuickBooks file. Log out, then log back in. The Employees tab should now load.

 

Let me know if you need more information about creating another QuickBooks or anything else. I'm always here to help. Have a great rest of the day!

 

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3 Comments 3
IntuitSheila
Level 8

I have the QuickBooks Standard Payroll subscription and when I click on Employees under the Menu Tree on the left it just shows a blank page

Welcome to the Community, accounts-noblepa!

 

Let's make sure you've enabled third party cookies on your browser making sure you can access the Employees tab in QuickBooks Online. Let me guide you how.

 

For Google Chrome:

 

  1. Select the 3 vertical dots on the top right corner.
  2. Select Settings.
  3. Under Privacy and Security select Cookies and other site data.
  4. Select Allow all cookies under General Settings.
     

For Safari:

 

  1. Select Safari on the top left corner.
  2. Select Preferences  then Privacy
  3. Untick Prevent Cross-Site Tracking.

     

Once you have unblocked third-party cookies, return to your QuickBooks file. Log out, then log back in. The Employees tab should now load.

 

Let me know if you need more information about creating another QuickBooks or anything else. I'm always here to help. Have a great rest of the day!

 

accounts-noblepa
Level 1

I have the QuickBooks Standard Payroll subscription and when I click on Employees under the Menu Tree on the left it just shows a blank page

Thanks for your response @IntuitSheila, that worked! 

IntuitSheila
Level 8

I have the QuickBooks Standard Payroll subscription and when I click on Employees under the Menu Tree on the left it just shows a blank page

Hi accounts-noblepa,

 

Awesome! Glad to hear it worked out. Drop by again if you have concerns about your QuickBooks Online. I'll be right here to answer them for you. Have a great rest of the day!