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koalaecoclean
Level 1

I recently signed up for Quickbooks online Australia. I want to setup credit card payment option on the invoices I send out. I tried to setup PayPal but it doesn't work.

I tried linking PayPal business but all it says is we are gathering the information. This issue has been ongoing for a few days and now not sure how to accept credit card payments from clients. If anyone has information that will help, please share.

2 Comments 2
SIAB
Level 7

I recently signed up for Quickbooks online Australia. I want to setup credit card payment option on the invoices I send out. I tried to setup PayPal but it doesn't work.

You can use a proposal management to sync with QBO and accept credit card payments.

RheaMaeH
QuickBooks Team

I recently signed up for Quickbooks online Australia. I want to setup credit card payment option on the invoices I send out. I tried to setup PayPal but it doesn't work.

Having a smooth and efficient payment option is essential for your business, Koalaecoclean. Let’s work together to troubleshoot the PayPal integration to get your invoices set up for credit card payments.

 

To begin with, you can directly reach out to PayPal to check if any updates or issues on their end might be affecting the integration.

 

If everything works, have you tried troubleshooting your browser? If not, I suggest clearing your browser’s cache to remove stored data that affects QuickBooks Online's performance. If that doesn’t work, try switching to a different supported browser.

 

If the issue persists, I recommend contacting our live support team for further assistance. They have the tools to assess your situation securely and help provide a timely resolution.

 

Alternatively, you can explore other third-party payment apps that integrate with QBO to accept credit card payments.

 

You can check out this article for answers to common questions about setting up the Accept Card Payments with PayPal app in QuickBooks Online: FAQ.

 

Don't hesitate to revisit this thread if you have any further questions.