Hi mdilena2,
I hate to say goodbye. However, I respect whatever reasons you have that made you want to cancel your subscription. Before you proceed, please read this article: What happens to my QuickBooks Online data after I cancel?
Here's how you can cancel your QBO subscription using a browser:
- Select Settings ⚙ and then Account and Settings.
- Select the Billing and subscription tab.
- In the QuickBooks section, select Cancel subscription or Cancel online.
- Select Continue to cancel, then select Continue to cancel again (if applicable).
- Follow the next steps.
- Select Submit and cancel subscription.
- Select Got it.
If you've purchased QBO from the Apple App Store or Google Play, please follow the steps in this article: Cancel your QuickBooks Online mobile app subscription purchased from an app store.
If you still have other questions in mind, please don't hesitate to go back to this thread.