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ab25
Level 2

In attempting to lodge BAS I receive an error message saying "some obligations in your settings do not match ATO records" ATO couldn't help. Anybody have any ideas ?

 
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Best answer September 05, 2019

Best Answers
ab25
Level 2

In attempting to lodge BAS I receive an error message saying "some obligations in your settings do not match ATO records" ATO couldn't help. Anybody have any ideas ?

Thanks for that. Spoke with ATO and it appears I had not recorded PO Box address in QB. They think that has fixed it. Fingers crossed. Cheers AB.

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2 Comments 2
JessT
Moderator

In attempting to lodge BAS I receive an error message saying "some obligations in your settings do not match ATO records" ATO couldn't help. Anybody have any ideas ?

I appreciate you calling ATO first before posting in the Community, ab25.

 

There could be tax information in your QuickBooks settings that doesn’t match with your ATO information. Let’s check your tax and company settings to find out.

 

Tax settings:

  1. Click on GST in the left hand side.
  2. Click the Settings drop list in the upper right-hand corner.
  3. Select Tax settings.

Company settings:

  1. Click the Gear icon.
  2. Select Accounts and Settings.
  3. Verify the details in the Company section.

Please feel free to let us know what you will find out. We are here 24/7 to support you.

ab25
Level 2

In attempting to lodge BAS I receive an error message saying "some obligations in your settings do not match ATO records" ATO couldn't help. Anybody have any ideas ?

Thanks for that. Spoke with ATO and it appears I had not recorded PO Box address in QB. They think that has fixed it. Fingers crossed. Cheers AB.