Hi croftarc,
If PAYG amounts are not showing up in your BAS report, it is possible that the payroll journals haven't exported to QuickBooks correctly - the best course of action here would be to reach out to our support team, and they can help you troubleshoot the connection and export the journals so that they will show up on your BAS reporting.
You can give us a call by phoning 1800 046 038, or alternatively if you would like a call-back from a representative or talk to us via Messaging, follow the steps below:
- Sign in to your QuickBooks Online company.
- Select Help (?) at the top right.
- Select Contact us.
- Enter a brief description of the issue, then select Next.
- Select Start a Chat or Get a Callback to connect to a live support team representative.
-Lucas