Hello there, @r-kire-hotmail-c.
You've got me here to guide you on how to cancel your QuickBooks Online account.
Canceling your QuickBooks Online account can be done from the Accounts and Settings section on your account.
Here's how:
- Click the Gear icon on the top menu.
- Choose Account and Settings and tick on Billing & Subscription.
- In the QuickBooks section, select on Cancel.
- Press on Continue to Cancel, then Continue to Cancel again.
- Finally, answer the exit survey questions (to help us make QuickBooks better), then scroll down and hit on Confirm Cancel.
On the other hand, if you mean to delete your company file, being able to do this on the spot in QBO isn't available. We only allow you to cancel your account. This is to ensure that you can still view your data whenever you need some information when filing your forms for the year.
Your company data will be completely eliminated a year after you cancel it. I'd suggest printing the forms and reports you might need in the future.
To give you more insights on what will happen to your data after the cancellation, you may scan through this link: Learn what happens to your data after you cancel.
If you need further assistance with the cancellation procedure, you may contact our Customer Care Team so they'll do the process for you.
I got you covered if you have any other questions about this or any concerns with QBO. I'm always here to lend a helping hand. Thanks for coming, and have a lovely day!
