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Craig14
Level 1

HSBC Bank connection error (101). Been like this for a month now saying "try again in a few hours". How can this be fixed?

 
1 Comment 1
Ryan_M
Moderator

HSBC Bank connection error (101). Been like this for a month now saying "try again in a few hours". How can this be fixed?

Hi @Craig14,

 

Let's get your online bank connection up and running.

 

Please try these troubleshooting steps:

  1. Try to use a different browser.
  2. Clear your browser's cache.
  3. Disconnect and reconnect the online bank account.

If in case it's still not working, I'd suggest contacting our QuickBooks Online support for further assistance.

 

Drop me a comment below if you have any other questions.