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Intuit
31 helpful votes

Update the payment method or information for your subscription

Learn how to update the credit card information or payment method for your QuickBooks Online subscription.

You can pay for your subscription with MasterCard, Visa, Discover Card, or American Express, and even set up Direct Debit. Here’s how.

Note: You can only update your payment info using a web browser. But, if you subscribed to QuickBooks Online through an app store, you can update it through the app store directly.

Edit your card info

  1. Sign in as the Master or Company Admin.
  2. Go to Settings ⚙, then select Account and Settings.
  3. From the left menu, select Billing Subscription.
  4. Select Edit ✎ beside your payment method.
  5. Update your credit card info.
  6. Make sure the address in QuickBooks is the same as the one on your credit card statement.
  7. Once everything’s good, select Confirm card or Save.

I subscribed through an app store.

If you subscribed to QuickBooks Online through Google Play (Android) or App Store (iPhone or iPad), follow these steps to update your payment info:

Google Play (Android)

  1. Open a web browser.
  2. Sign in to your Google Wallet account. Then, select Payment methods.
  3. Find the card you want to update, then select Edit.
  4. Make the necessary changes, then select Save.

App Store (iPhone or iPad)

  1. Go to your device’s Settings menu. Then, select iTunes App Store.
  2. Select your Apple ID, then View Apple ID.
  3. Enter your Apple ID password.
  4. Under Subscriptions, select Manage.
  5. Select your QuickBooks Online subscription, then make the necessary changes.

Set up Direct Debit

  1. Go to Settings ⚙, then select Account and Settings.
  2. From the left menu, select Billing Subscription.
  3. Select Edit ✎ beside your payment method.
  4. Select Direct Debit.
  5. Enter your credit card info.
  6. Make sure the address in QuickBooks is the same as the one on your credit card statement.
  7. Once everything’s good, select Confirm card or Save.

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