United States United Kingdom Australia Canada (English) Canada (French) France Singapore South Africa Global Ireland
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
clarenceunitedba
Level 1
posted
‎May 20, 2020 02:23 PM
last updated ‎May 19, 2020 9:23 PM

Why am I still receiving an error for the last month saying "Something isn't working" when trying to Update Bank Account from CBA Hobart?

The error is "Sorry, we can't update your account. Please try updating again later (9999)".
Reply
1 Comment 1
Lucas - Product Champion
Content Creator
‎May 20, 2020 05:21 PM

Why am I still receiving an error for the last month saying "Something isn't working" when trying to Update Bank Account from CBA Hobart?

Hi clarenceunitedba, 

 

If you've been seeing this error consistently for some time, you would be best to reach out to our support team at 1800 046 038 so that we can troubleshoot it on your file directly. Alternatively, you can follow the steps below if you'd rather receive a callback or start a chat:

  1. While signed in to QuickBooks Online, click the Help menu in the upper-right corner.
  2. Select Contact us and enter the details of your concern.
  3. Click Let's talk and choose Chat or Get a callback.
  4. Enter the required information.

-Lucas

Reply