Thank you for posting here in the Community, @parrotpackaging2. I'm here to help ensure this is taken care of for you.
You shouldn't be charged when you signed up for the 30-day trial, as this doesn't require credit card information. As much as I'd love to check this, I'm unable to pull up your account here in the Community space for security purposes.
That said, I highly suggest contacting our Support team. They have tools that can check your account in a secure environment and verify why you're being charged for your QuickBooks Online (QBO) free trial version. They can also process a refund if necessary.
Here's how to reach them:
- Click the Help icon at the top to open the Search window.
- From there, scroll down to choose the Contact us button.
- Input the issue /topic in the field box and then tap the Let’s talk option.
- This will lead you to the contact information window.
- Pick how you want to reach out to our support team.
You may check out this article to learn how to manage your subscription: Manage billing, payment, and subscription info in QuickBooks Online.
For additional reference, I've attached some articles you can use in case you want to cancel the subscription, as well as the terms and agreement:
Drop me a comment below if you have any other questions. I'll be more than happy to help. Wishing you a good one
