Why does the PAYG Witholding Detail Report show no data but the Summary Report does? both are run for the exact same period and other settings are exactly the same.
Hi there, angela2.
You're on the right track in confirming both reports run for the same period and other settings. It could be the browser keeps outdated Internet files that may cause websites, like QuickBooks Online (QBO), to show unusual behavior.
I suggest logging in to your QuickBooks via a private browser. It disables the cache from saving your browsing data, so it's a good way to check issues caused by a full cache.
Use these keyboard shortcuts based on the browser you're using.
For Internet Explorer of Firefox, press Ctrl + Shift + P.