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Intuit
2 helpful votes

Why is the Audit Log not showing that users sign out?

In order for the Audit Log to record a "sign out," make sure to select the Gear icon on the Toolbar, and under Profile, select Sign Out. Time-outs occur (after the designated period you have set) or by clicking the "X" button at the top-right of the browser, which will not prompt the Activity Log to show a sign out. This is typical of online banking and most other sites that require a sign in/sign out.

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