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QuickBooksHelp
Intuit
4 Comments 4
Andrea Conradie
Level 1

Delete your data and start over in QuickBooks Online

Please help! I have the simple start subscription and subscribed yesterday. However, I'd like to reset everything and start over again. How do I do this? The purgecompany link doesn't work. I've also cancelled my subscription as read on another community page, but it still shows all my previous company info? How do I start from scratch again?

Fiat Lux - ASIA
Level 15

Delete your data and start over in QuickBooks Online

@Andrea Conradie 

I am not sure whether it is a unique policy for QBO AU version. I checked on other region versions (i.e US, UK, CA, Global), we are not allowed (yet) to purge QBO Simple Start account. You should wait for Support to clarify this feature. 

https://quickbooks.grsm.io/Australia

 

Overbrook
Level 1

Delete your data and start over in QuickBooks Online

Any luck with this? I am having the same issue.

Sphereco
Level 1

Delete your data and start over in QuickBooks Online

I tried this process and found out that the cutoff time to use the "purgecompany" feature is actually 60 days not 90 days!