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Contact QuickBooks Self-Employed Support

Learn your options for getting assistance with using QuickBooks Self-Employed.

Whether you're on mobile or web, you can get answers about QuickBooks Self-Employed through email, or the Self-Employed community. QB Assistant can also show you information about your income, expenses, taxes, and more.

Contact QuickBooks Self-Employed support (Web)

  1. Sign in to your QuickBooks Self-Employed account.
  2. Select the Help menu on the upper right.
  3. Select Contact us.
  4. Fill in Ask a question (or tell us what’s wrong), then select Search.
  5. If you still need additional assistance, select Contact Us.

Community and email are available 24/7.

Ask QB Assistant

QB Assistant is a bot which gives you quick answers and related info when you type in your questions. To access:

  1. On mobile: Tap the green + button on the bottom right of any page, then choose Ask QB Assistant.On web: Select Assistant at the top right.
  2. Start asking QB Assistant questions, like "How much have I made this year?" or "How many business miles did I log?"

Ask QB Assistant to contact us

  1. Type "talk to human."
  2. Type in your question, or a brief description of the issue, along with other important info you’d like to tell us.

QB Assistant will send your inquiry to our support team. We’ll email you in about 2 hours. Check your Spam, Junk, or Chatterboxes if you haven’t heard from us within 4 hours.

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