Delivery Docket Printing issues

[Neels1]

I am having a problem with printing the packing slip. It will not show anything on the docket except the QTY. I have been onto support for weeks trying to establish what the problem is and they can't work it out either. Just wondering if anyone else is have a similar problem. Thanks. 

[Rebecca_A Product Champion · Accepted solution]

Hi Neels1, 

We have an active investigation looking into why this issue is occurring. If you've been working with the Support Team please double check that your case has been added to the investigation. 

Let me know if you have any other questions. 

Thanks, 

Rebecca 

[Neels1]

Thanks for that Rebecca. Yes I am aware your team is looking after this. Greatly appreciated. Just thought I would ask if anyone else has had the problem. Looking forward to a solution.