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Level 1

Does anyone have a workaround for doubled transactions when a purchase is made via paypal with a credit card and they are both linked as feeds to QBO?

 
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QuickBooks Team

Does anyone have a workaround for doubled transactions when a purchase is made via paypal with a credit card and they are both linked as feeds to QBO?

Hi mierswagstaff,

 

To clarify, do you mean that the Accept Payments from PayPal app and the PayPal Bank feed are both connected to your QuickBooks account?

 

If so, you can match the payment from the Bank Feed to the payment that's been synced over by PayPal. This will link the two payments together as one. 

 

Let me know if I'm not understanding correctly.

 

Bonny

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Level 1

Does anyone have a workaround for doubled transactions when a purchase is made via paypal with a credit card and they are both linked as feeds to QBO?

I am also looking for the answer,  purchases made from paypal comes in bank feed for paypay spend and also in credit spend as they both linked to QB

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Moderator

Does anyone have a workaround for doubled transactions when a purchase is made via paypal with a credit card and they are both linked as feeds to QBO?

Welcome to the QuickBooks family, @Oncloud88.

 

I can provide clarifications about connecting PayPal to QuickBooks Online.

 

Since both of the platforms share information, connecting both of the accounts via bank feeds will lead to duplicate transactions. To avoid this from happening, I suggest connecting one account only.

 

For PayPal, you can use their app to connect transactions with QuickBooks. By doing so, you'll be able to match them with the data coming from your bank (bank feeds).

 

  1. On the left panel, go to Banking.
  2. Select an account.
  3. Go to the Review tab.
  4. Click the transaction.
  5. Choose Find match

For additional reference, I've attached some articles you can use to learn more about matching transactions, as well as doing through the QuickBooks app:

 

Drop me a comment below if there's something else that you need. I'll be happy to help you some more.

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Level 2

Does anyone have a workaround for doubled transactions when a purchase is made via paypal with a credit card and they are both linked as feeds to QBO?

The problems seems to be that although you pay via PayPal, the credit card transfer to PayPal isnt recorded by PayPal. PayPal only records the payment made to the supplier and that payments you receive. I've had this issue for months. Its a PayPal issue, rather than a Quickbooks one. Paypal wont fix it.