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Kass_B - Product Champion
Content Creator

Errors when uploading TPAR

 
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Best answer September 11, 2020

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Kass_B - Product Champion
Content Creator

Errors when uploading TPAR

When uploading your Taxable Payments Annual Report (TPAR) to lodge with the ATO, you may see errors preventing you from doing so. See a list of common causes of errors below to check on your QBO file:

 

  • The phone number is in the incorrect format. Go to the Settings icon, select Account and Settings and check the phone number listed for your company. Any invalid format may cause an error - as an example, a 1300 or 1800 number may be considered invalid. Update the number, re-download the report and lodge again.
  • Invalid characters in the company details. Go to the Settings icon, select Account and Settings and review the address, business name and so on associated with your company. Characters or symbols such as * or - may cause an error. Remove any special character, re-download the report and lodge again. 
  • Invalid characters in the suppliers details. Go to the Expenses tab, then Suppliers. You will need to review the details of each Supplier's address, name, phone number etc for any special characters or symbols like *, - or apostrophes. Remove these, re-download the report and lodge again.

 

If you are still unsure what may be causing the error, please feel free to contact our Support Team for further assistance.

 

-Kass

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1 Comment 1
Kass_B - Product Champion
Content Creator

Errors when uploading TPAR

When uploading your Taxable Payments Annual Report (TPAR) to lodge with the ATO, you may see errors preventing you from doing so. See a list of common causes of errors below to check on your QBO file:

 

  • The phone number is in the incorrect format. Go to the Settings icon, select Account and Settings and check the phone number listed for your company. Any invalid format may cause an error - as an example, a 1300 or 1800 number may be considered invalid. Update the number, re-download the report and lodge again.
  • Invalid characters in the company details. Go to the Settings icon, select Account and Settings and review the address, business name and so on associated with your company. Characters or symbols such as * or - may cause an error. Remove any special character, re-download the report and lodge again. 
  • Invalid characters in the suppliers details. Go to the Expenses tab, then Suppliers. You will need to review the details of each Supplier's address, name, phone number etc for any special characters or symbols like *, - or apostrophes. Remove these, re-download the report and lodge again.

 

If you are still unsure what may be causing the error, please feel free to contact our Support Team for further assistance.

 

-Kass