HI egodfrey,
Thanks for posting in the Community!
There was a similar incident last month about this issue, but it has been fixed and closed already. We'll have to further check the payroll account on file and escalate this to our payroll partner. I recommend contacting directly our Customer care Team through Chat or Phone. That way, you'll be sure your payroll data is secured.
To contact support:
- Click on the Help (?) icon.
- Click on Assistant and select suggested options or topics, click on talk to human.
- Select Search and click on Contact Us.
- Click on Continue.
- Click on Start a Chat or Call Us.
Drop by again in the Community if you have further questions about QuickBooks Online.