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therese-milanovic
Level 1

has anyone else had issues logging into quickbooks from safari?

 
4 Comments 4
Rusimyhr
QuickBooks Team

has anyone else had issues logging into quickbooks from safari?

Are you receiving an error message, or is the page not loading? 
 
To troubleshoot, open a Private window in Safari to see if you can log in there. You can also use a different browser, such as Chrome or Firefox, to determine if the issue is limited to Safari.
 
Let us know if you have any additional questions by leaving a comment below.
therese-milanovic
Level 1

has anyone else had issues logging into quickbooks from safari?

I click on login and nothing happens, the boxes to enter password and email do not appear. it used to be fine logging with Safari.

I can login fine with Chrome.

therese-milanovic
Level 1

has anyone else had issues logging into quickbooks from safari?

When I click on login nothing happens, so there is no possibility of entering email and password details.

It used to be fine doing this with Safari. I can login with chrome no problem

jamesjdt
Moderator

has anyone else had issues logging into quickbooks from safari?

You can fix login issues in Safari by ensuring your browser is updated to version 12 or newer. Outdated browser versions often cause loading problems because they don't support the latest components.

 

Check out the system requirements for QuickBooks Online products to see if your setup is fully supported.


Once you've updated Safari, follow these steps to get back into your account:

 

  1. Close all active Safari windows completely.
  2. Reopen Safari.
  3. Go to the QuickBooks login page and try signing in again.


Since you can log in using Chrome, we'll know the update worked once Safari behaves the same way. Have more questions? Drop a reply below.