cancel
Showing results for 
Search instead for 
Did you mean: 
lolly legs
Level 2

Have been waiting for a 5 min call back over 20 mins, chat window not available Anyone else having trouble contacting

 
1 Comment 1
AlcaeusF
Moderator

Have been waiting for a 5 min call back over 20 mins, chat window not available Anyone else having trouble contacting

Thank you for posting here in the Community, lolly legs.

 

I understand the importance of getting support for any questions or concerns you may have on time. Since this is a public forum and hasn't received any call back from one of our Phone Support Specialists, It would be best to attempt contacting Chat Support again.

 

They'll be able to check your account and provide updates about the call back. In case you need the steps, I'm adding them below:

 

  1. Log into your QuickBooks account.
  2. Click the Help option in the upper-right corner.
  3. Select Contact Us.

This screenshot will serve as your visual guide:

 

 

You can bookmark the article below for future reference into our contact info specific to the AU region:

 

Contact the QuickBooks Online Customer Support team.

 

I also encourage you to reach out to us for any QuickBooks related issues you need help with by posting your response below. The Community will keep an eye on your reply.