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phylandjames
Level 1

Hi, I cannot create a super payment batch. Normally it works seamlessly. This week when I choose "filter" a batch payment is not created.

 
1 Comment 1
Adrian_A
Moderator

Hi, I cannot create a super payment batch. Normally it works seamlessly. This week when I choose "filter" a batch payment is not created.

Let's double-check that the option to pay by batch is turned on, phylandjames.

 

Let me guide you with these steps:

 

If you want a batch payment for your bank account, you can follow the steps below:

 

  1. From the Accounting tab, select Chart of Accounts.
  2. Locate the bank account.
  3. Select Edit on the Action drop-down.
  4. Tick the I create batch payments for this account field.
  5. Enter the bank account details.
  6. Click Save and Close.

 

If you want to enable the option for your supplier:

 

  1. Select Suppliers from the Expenses tab.
  2. Click the supplier's name.
  3. Select Edit.
  4. Tick the I create batch payments for this account box.
  5. Click Save.

 

 

I've also added a reference if you want to view your customer's statements: Create and View Customer Statements.

 

I'm just a post-away if you need help. Keep safe!