Let's double-check that the option to pay by batch is turned on, phylandjames.
Let me guide you with these steps:
If you want a batch payment for your bank account, you can follow the steps below:
If you want to enable the option for your supplier:
I've also added a reference if you want to view your customer's statements: Create and View Customer Statements.
I'm just a post-away if you need help. Keep safe!