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Level 1

Hi In my transactions, the banking icon is continually spinning and not loading. I've stopped it, re-loaded the program, is there a problem with it at the moment?

 
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QuickBooks Team

Hi In my transactions, the banking icon is continually spinning and not loading. I've stopped it, re-loaded the program, is there a problem with it at the moment?

Hi justin52, 

It sounds like this could be the result of a potential browser issue. QuickBooks Online uses browser cache and cookies to run faster. But sometimes these can also block web pages from loading.

 

When these blocks happen they can cause unusual display errors or messages that you don't see day to day. To fix this, I encourage you to click here for a guide on how to clear your cache and cookies before trying again. 

 

If the issue persist please don't hesitate to reach out to your friend support staff by clicking here.

 

Thanks,

 

-Steven