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akwhear
Level 1
posted
a month ago
last updated ‎January 21, 2026 3:36 AM

How can I correct the ABN on my business details?

My ABN is correct in the GST tab, and shows up as correct whilst I am drafting an invoice. However on any preview or saved invoice it changes to one of my customers ABN.

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1 Comment 1
Nathania_P
QuickBooks Team
QuickBooks Team
a month ago

How can I correct the ABN on my business details?

Hello there, @akwh.  

 

Let me guide you through the steps to resolve this issue.

 

While the ABN details in the GST tab are already correct, let's refresh the system by removing the information, leaving the field blank temporarily. Then, re-enter the ABN and save the changes. Once updated, try drafting a new invoice and preview it to check if the issue has been resolved.

 

If the issue persists and your customer's ABN still appears on the preview or saved invoice, please reach out to our live support team for further assistance. They will investigate the underlying cause and help resolve the issue.

 

Let us know if you have more concerns regarding QuickBooks. We're always here to help

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