I sent a finalisation event to the ATO but needed to make some changes, so I lodged an Update Event/Earnings Reset. Now when I try to lodge a new event, the figures are showing as 0 for earnings. How do I fix this?
Solved! Go to Solution.
Firstly, if you have already lodged a Finalisation Event, you should lodge an Amended Finalisation to report any changes you need to make - see here for steps to do so.
If you have sent through your finalisation but have since used an Update Event/Earnings Reset to unmark the employees as 'Is Final', this will 'unfinalise' the employee; however, you may see that on future pay events the employees' earnings will default to 0 instead of showing the YTD totals. In this situation, you will need to also 'un-finalise' their pay schedules. Pay events are linked to the employee's default pay schedules; in other words, creating the Update Event and unmarking 'Is Final' will reactivate the employee, but you will also need to reactivate the schedule. There are two different ways to do so:
Create and Lodge an Ad Hoc Pay Run
OR
Lodge an Existing Pay Run
Either of these methods will 'reactivate' the employee's default pay schedule. Once this is done, you can make any amendments, lodge any other newly created pay runs or lodge a Finalisation Event without seeing their earnings default to 0.
-Kass
Firstly, if you have already lodged a Finalisation Event, you should lodge an Amended Finalisation to report any changes you need to make - see here for steps to do so.
If you have sent through your finalisation but have since used an Update Event/Earnings Reset to unmark the employees as 'Is Final', this will 'unfinalise' the employee; however, you may see that on future pay events the employees' earnings will default to 0 instead of showing the YTD totals. In this situation, you will need to also 'un-finalise' their pay schedules. Pay events are linked to the employee's default pay schedules; in other words, creating the Update Event and unmarking 'Is Final' will reactivate the employee, but you will also need to reactivate the schedule. There are two different ways to do so:
Create and Lodge an Ad Hoc Pay Run
OR
Lodge an Existing Pay Run
Either of these methods will 'reactivate' the employee's default pay schedule. Once this is done, you can make any amendments, lodge any other newly created pay runs or lodge a Finalisation Event without seeing their earnings default to 0.
-Kass