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Intuit
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How to use the My Accountant tab

If you have connected an accountant user to your QuickBooks Online company, you may have noticed a new menu option called My Accountant.

This menu option is part of a new set of features we've released that allow you to communicate and collaborate with your accountant directly from within QuickBooks.

Your accountant can't view this tab in your books — accountants work from a different tab in their own firm's company — so if you have more than one accountant user, they won't be able to view each other's requests and documents, to keep your work safe and confidential.

Requests from your accountant

When your accountant sends you a request for a document or information, the request is displayed on your My Accountant tab, from which you can view and respond to it.

 

Your accountant sets a due date for the request and specifies what they need. You can't directly edit these requests, but you can respond to them with comments and documents.

To respond:

  1. From the left menu, select My Accountant.
  2. On the Requests tab, select the request.
  3. In the Respond to request pane, add comments to the request for your accountant to see, and, if necessary, securely upload a document.
  4. Select Close.

Your response is added to the request for your accountant to review.

Shared documents

You and your accountant can use the Shared documents tab to manage the files you've shared with one another.

You can upload a document directly to this tab. The tab also tracks any documents you have uploaded in response to a request, or that your accountant has shared with you.

You can download a document from this tab using the Download link in the Action column.

You can also delete documents that you have changed, or replace outdated versions. To do so, select the drop-down arrow next to the Download link and select Delete.

Future updates

As we develop it further, we will add new features and options to the My Accountant tab, and, moving forward, you may see a variety of improvements on this tab as we work to create the best possible experience for you and your accountant.

If you have an idea for an improvement, fix, or upgrade that you would like to see on this page (or anywhere in QuickBooks Online), don't hesitate to let us know! Just select the Gear icon on the Toolbar and select Feedback to share your thoughts.

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