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nolag14
Level 1

I picked up the wrong invoice when I was trying to match the invoices

how to delete a payment to a wrong invoice

1 Comment 1
CarlSJ
Moderator

I picked up the wrong invoice when I was trying to match the invoices

Let's resolve the problem by unlinking the payment from the incorrect invoice and then manually applying it to the correct one, @nolag14. Doing this will correct the issue and ensure your records are accurate.

 

To begin with, let's locate the matched payment first on the banking page:

 

  1. Go to the Transactions tab and select Bank Transactions.
  2. Select the Categorised tab.
  3. Select the incorrect matching on the list, then click Undo.


     
  4. The payment transaction will go back to the For Review tab.
  5. You can match the payment to the correct invoice this time.

 

Discover the process of setting up bank rules to effortlessly and automatically categorize and organize bank transactions directly from your financial institution.

 

Do you still have any questions or concerns regarding payment management? Please share them with us so we can work together to find a solution and address any issues collaboratively.