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admin429
Level 1

I sent a couple of invoices out yesterday and the recipient confirmed they made payments via quickbook as well. The moneys are showing “in quickbook” but not in bank.

 
1 Comment 1
Bryan_M
QuickBooks Team

I sent a couple of invoices out yesterday and the recipient confirmed they made payments via quickbook as well. The moneys are showing “in quickbook” but not in bank.

We're glad to have you here, @admin429
 
The payment of your client will automatically show in our software if you connect a third-party payment processing to your QuickBooks Online (QBO) account. 
 
This is contrary to your bank account; there is a processing time that must be followed, depending on the payment system you're using to process your client's deposit.
 
Customer payments are available instantly if processed from PayPal to PayPal. While transferring from PayPal to your bank takes 1-3 business days, depending on your bank's policy.
 
For the Stripe system, invoice payments will take 2-7 business days to reflect in your bank account, especially for new accounts. If it is an established one, it will only take 2 business days.
 
Then, for other payment providers, they differ, but are typically 1–3 business days for most platforms. It depends on the service provider and the bank’s processing times.
 
It is also worth noting that QBO Australia is dependent on external payment integrations; any delays in deposit into your bank are typically connected to the payment processor you're using.
 
Let us know if you have additional questions by leaving a reply below.