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WEP
Level 1

Inventory Item is Nil but Asset Value displays still a value (ie $ 0.01)

 
1 Comment
Lucas - Product Champion
Content Creator

Inventory Item is Nil but Asset Value displays still a value (ie $ 0.01)

Hi WEP, 

 

Without being able to view more detail about the item in question and view the history it is difficult to advise exactly why this would be happening - I would recommend to reach out to our support team on 1800 046 038 and they will be able to troubleshoot this with you directly and see if it is an error in the system or if there is a root cause in the product history somewhere. Alternatively, if you would like a call-back from a representative or to talk to us via Messaging, follow the steps below:

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?) at the top right.
  3. Select Contact us.
  4. Enter a brief description of the issue, then select Next.
  5. Select Start a Chat or Get a Callback to connect to a live support team representative.

 

-Lucas