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paulak1
Level 1

NAB connection - why do we have to submit another NAB Authority to disclose information form? Is this why there are no transactions in the 'Banking' tab for review?

 
1 Comment
katherinejoyceO
QuickBooks Team

NAB connection - why do we have to submit another NAB Authority to disclose information form? Is this why there are no transactions in the 'Banking' tab for review?

Hello @paulak1

 

Thanks for visiting us here in the Community today. I can share a few insights about connecting the National Australia Bank (NAB) to QuickBooks. 

 

When you connect your bank account securely in QB Online via direct feeds, the system can receive transactions without requiring additional bank sign-in information. 

 

The system will only require you to submit another NAB Authority form when your bank account got disconnected. 

 

Though it will stay active in QuickBooks, our system will stop downloading and delivering your transactions from your bank. 

 

Hence, this could be the reason there are no transactions received in the For review section from your Banking page. 

 

Should you want to reconnect the same bank account, you'll need to re-apply for approval from your bank. Then, go through the full process of completing a new Client Authority Form and posting this to us again.

 

You can also check out this article for more details: Connecting your bank account to QuickBooks via Direct feed. It includes answers to most of your questions about using direct feeds in QuickBooks. 

 

If you have any more questions, please don't hesitate to comment below. We're here to further assist.