When I lodge my pay events I can see my employee has two lines. One has a S code and one has a H code. I accidentally had them set to 'Working Holiday Maker' and need to undo this, how do I fix this for my STP reporting?
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It is essential that employees classified as working holiday makers (WHM) are marked accordingly. The reasons for this include:
Once an employee has been set up in payroll and a change to their WHM status is required (due to incorrect classification or an update to their tax status), you can do this using the following instructions:
Please note the following:
If your employee should not have been marked with a WHM status, follow the instructions above to correct this. Then, go back into the pay event you have created and select Actions, then Refresh Data in order for the update to take effect. If a finalisation event has already been lodged with incorrect WHM settings, you will need to lodge an Amended Finalisation event.
-Kass
It is essential that employees classified as working holiday makers (WHM) are marked accordingly. The reasons for this include:
Once an employee has been set up in payroll and a change to their WHM status is required (due to incorrect classification or an update to their tax status), you can do this using the following instructions:
Please note the following:
If your employee should not have been marked with a WHM status, follow the instructions above to correct this. Then, go back into the pay event you have created and select Actions, then Refresh Data in order for the update to take effect. If a finalisation event has already been lodged with incorrect WHM settings, you will need to lodge an Amended Finalisation event.
-Kass
The system doesn't allow me to untick the WHM tick box. Hover over it and it is red.
Is there a work-around for this as the employee has changed to a 408 Temporary activity visa but because WHM is still ticked she is paying way too much tax.
Hi RG31,
Let me help you with how you can update the employee's Working Holiday Maker status in QuickBooks Online Payroll.
Are you getting any error messages aside from the red mark when you hover over the WHM tix box? Have you tried using an incognito window (private browsing) to make sure this isn’t browser-related. Sometimes cache stores up in the system causing problems on the web pages.
Here's how to open a private browser:
Then, log in to QuickBooks Online and edit the employee's Working Holiday Maker status. If you can tick and untick the box in the tax calculation options, I'd recommend clearing your browser's cache on your default browser. Here's an article to serve as your guide: Delete my browser's cache and cookies.
If you continue to get the same results, I recommend switching to a different supported browser to isolate the situation encountered.
You can also check this article to learn more about Update working holiday maker employee information for STP Phase 2.
As always you can reply to this post if you have more questions about updating employees information. I'll be sure to get back to you. Have a nice day!