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I value your time trying to fix your QuickBooks mobile app issue, @shocksafe.
At this time, we received reported issues regarding the crashing of the mobile app upon opening it on an iPhone. Rest assured our product engineers are diligently working on a fix.
Since we're still investigating this issue, I suggest logging into your QuickBooks Online account using a web browser on your iPhone. This way, you can continue working on your QuickBooks task.
Also, to ensure you'll get an update about the resolution status, I recommend reaching out to our QuickBooks Support Team. They can add your company to the list of affected users and provide this investigation number for easy tracking: INV-71132. To reach them, you can follow the steps below:
Once the issue is fixed, you might want to make quick changes to your invoice templates while you're on the go. This article will help you customize it right from the mobile app: Customize invoices on the QuickBooks Online mobile app.
Thank you for your patience while we're working on this, @shocksafe. If you have any other questions, feel free to comment below.
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