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I'll make sure that you can successfully connect your bank accounts, angelasna66.
As you use the mobile application, it accumulates cached data to quickly load the components and information. At times, these files become corrupted causing unusual behaviors and runtime errors in the app. To isolate the issue, you can delete the stored junk files by clearing the app data. Here's how to do it:
For Android:
For iOS:
Once done, let' try connecting your bank accounts again. If the issue still persists you can restart your device and then uninstall and reinstall the app. It could be that a certain component of the app was damaged and it's preventing you from connecting your bank account.
Alternatively, you can access your QBSE account through a web browser so you can get back to work. Just click this link to be routed to the login page.
To help you better manage your credit card and bank transactions in the program, I recommend reading these articles:
Feel free to drop a new post or comment if you have any other questions or concerns. I'll be right there to assist you.
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