Hi hjcloh,
We would love to assist you with this.
Feel free to use this link to get in touch with us any way you prefer - https://help.quickbooks.intuit.com/en_AU/contact
We have Live Chat, as well as live phone support with agents at the ready to help you.
You can also request a Call-Me-Back, where an agent will ring you when you have the time. Set this up by going to the HELP button in-product and select Call-Me-Back.
We look forward to speaking with you.
Kristian.