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lout1
Level 1

Anybody else having trouble with payroll? it has added terminated employees and changed pay run dates

Tried to delete and redo, no go
1 Comment 1
Steven_Product Champion
QuickBooks Team

Anybody else having trouble with payroll? it has added terminated employees and changed pay run dates

Hi lout1, 

 

Currently when accessing and navigating your company's payroll file do you notice any other strange display errors or abnormalities? When it comes to terminated employee's being re-added or pay run dates changing, is it possible that there is another user on the payroll file who may be doing work without notifying you? If you are the only one who manages the payroll for the business I would encourage you to give our support team a call by clicking here. This way our payroll team can bring up the audit log and identify who is making changes on the file or escalate a software issue you are experiencing. 

 

- Steven