I want to make sure we can provide you the data you need, cbts1.
What specific file are you referring to? Additional details about this would give us a clearer view of what is happening.
Meanwhile, reports and lists in QuickBooks Online can be exported to Excel. Here are the links that I know will be useful regarding the exporting of data:
If you're referring to something different, we'd appreciate more information about it. We'd be glad to further assist you in creating a copy of the data you need.