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Can not open employees page it is blank

1 Comment 1

Can not open employees page it is blank

Thanks for posting in the Community, @dolphincaravanhire.


This has been reported as an ongoing issue in QuickBooks Online (QBO). A ticket (INV-39416) has been created and forwarded to our Product Engineers. They're now working to fix this odd behavior as soon as possible.


In the meantime, I highly suggest contacting our Support team so they can add your details to our notification list. This helps our Engineers determine the number of affected users. An email notification will be sent to you once this has been resolved. I'll also inform you here when we get the update as well.


Here's how to reach them:


  1. In QBO, click the Help (question mark) icon at the top right.
  2. Select Contact Us at the bottom to connect with our live support.


I want to make sure everything is taken care of for you, so please let me know how it goes or if you have any other concerns. I'm always ready to help. Enjoy the rest of the weekend!