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jr-justlec
Level 1

Can not open the Employees Tab ?? have logged in and out , nothing comes up blank

 
1 Comment 1
Kristian_S
QuickBooks Team

Can not open the Employees Tab ?? have logged in and out , nothing comes up blank

Hi jr-justlec,

 

I wanted to help you with this enquiry.

 

This to me seems like it might be a browser issue.

 

Chrome and FireFox are usually the best web browsers to use QuickBooks Online with.

 

I would recommend trying to log in using an incognito/private window, this will allow us to see whether it is a browser issue or not.

 

For Chrome press CTRL + SHIFT + N, for FireFox press CTRL + SHIFT + P to open up this type of window.

 

Go to qbo.intuit.com and log in from there.

 

Let me know if this doesn't work and we can continue troubleshooting from there.

 

Kristian.