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Hi -kdkkidsfirst-co,
Thanks for posting in the Community!
Are you referring to a pay run did not show tax? If you have found out that the tax/PAYG has been removed on a finalised pay run. You can create an adhoc pay run to make a PAYG adjustments. Or unlock and refinalise the pay run if there is no super payments processed on the specific pay run.
To unlock or edit an existing pay run:
To create an ad hoc pay run schedule:
Then, to create an ad hoc pay run:
You can then lodge an updated pay event to the ATO to update the year to date figures of the employee.
Feel free to post again in the Community if you have further concerns. I'm around to help you.
Thanks, no tax shoes in the payrun and all the reports but when they have gone to do their tax it’s saying that tax hasn’t been paid on the allowances. As we use an award linked in our system I’ve check that the category is there for each of the allowances. But I do see that when I do the STP run to the ATO it just shows all allowances as one category, I’m at a loss
Thanks for getting back to us.
Let's also check the Payment classification of the awards you are using. Here's how:
The payment classification is used on how your pay categories is reported in the STP and in the ATO.
If you have checked the settings and still unable to determine where the issue is coming from. I would recommend contacting our Customer care Team. That way, one of our representatives can check your account in a secure form.
Post again in the Community if you have further concerns. I'll be here to help you!
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