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-kdkkidsfirst-co
Level 1

Does anyone know why Broken Shift and Educational leader Allowance showing as no tax withheld on tax summary?

Employee History report shows that tax was removed
3 Comments 3
IntuitSheila
Level 8

Does anyone know why Broken Shift and Educational leader Allowance showing as no tax withheld on tax summary?

Hi -kdkkidsfirst-co,

 

Thanks for posting in the Community!

 

Are you referring to a pay run did not show tax? If you have found out that the tax/PAYG has been removed on a finalised pay run. You can create an adhoc pay run to make a PAYG adjustments. Or unlock and refinalise the pay run if there is no super payments processed on the specific pay run.

 

To unlock or edit an existing pay run:

 

  1. Click on the Payroll tab. 
  2. Click on Pay Runs and then select the Pay Run you wish to unlock. 
  3. Click on Pay Run Actions then choose the Unlock.
  4. Enter in a Comment about why you’re unlocking the Pay Run then select Unlock.
  5. Make the corrections to add the tax and finalise the pay run when ready.

 

To create an ad hoc pay run schedule:

 

  1. Select Payroll, then select Payroll Settings.
  2. Select Pay Schedules.
  3. Select Add on the right side of the screen.
  4. In the Name field, enter Ad hoc. In the Frequency dropdown, select the same frequency as your regular pay schedule.
  5. Select Save.

Then, to create an ad hoc pay run:

 

  1. Select Payroll, then select New Pay Run.
  2. Select the pay period and pay date for the pay run (this is usually in line with your existing pay period and date pay run is paid).
  3. Select Manually add employees to this pay run, then select Create.
  4. Select Pay Run Actions, then select Add employees and add the employees you want to make adjustments for.
  5. The employee will now show up in the pay run. Select their name to open up their pay run information, then make the necessary ad hoc changes using the Actions button.
  6. Select Save.
  7. Repeat with any other employees, then select Finalise Pay Run once done.

 

You can then lodge an updated pay event to the ATO to update the year to date figures of the employee. 

 

Feel free to post again in the Community if you have further concerns. I'm around to help you.

-kdkkidsfirst-co
Level 1

Does anyone know why Broken Shift and Educational leader Allowance showing as no tax withheld on tax summary?

Thanks, no tax shoes in the payrun and all the reports but when they have gone to do their tax it’s saying that tax hasn’t been paid on the allowances. As we use an award linked in our system I’ve check that the category is there for each of the allowances.  But I do see that when I do the STP run to the ATO it just shows all allowances as one category, I’m at a loss

IntuitSheila
Level 8

Does anyone know why Broken Shift and Educational leader Allowance showing as no tax withheld on tax summary?

Thanks for getting back to us.

 

Let's also check the Payment classification of the awards you are using. Here's how:

 

  1. Click on the Payroll Settings.
  2. Click on Pay categories.
  3. Click on the Awards name.
  4. Look for Payment classification used.

The payment classification is used on how your pay categories is reported in the STP and in the ATO.

 

If you have checked the settings and still unable to determine where the issue is coming from. I would recommend contacting our Customer care Team. That way, one of our representatives can check your account in a secure form.

 

Post again in the Community if you have further concerns. I'll be here to help you!