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Intuit
7 helpful votes

Employee tab not loading

Employee tab not loading 

Are you trying to access the Employee tab but the screen is white and wont load? If you have 3rd Party cookies blocked in your settings this will cause the Employee tab to not load.

Follow the steps below to unblock 3rd Party Cookies:

For Google Chrome:

    1. Select the 3 vertical dots in the top right hand corner
  1. Select Settings then  Advance
  2. Under Privacy and Security select Content Settings 
  3. Select Cookies andTurn off  Block third-party cookies 

For Safari:

  1. Select the Gear Icon in the top right hand corner
  2. Select Preferences  then Privacy 
  3. Next, to Block Cookies tick Never 

For Firefox:

  1. Select the 3 Vertical lines in the top right hand corner
  2. Select Options then Privacy & Security 
  3. Underneath History select the drop-down next to Firefox will
  4. Select Use custom settings for history 
  5. Tick Accept cookies from websites, Next to Accept third-party cookies selectAlways 

Once you have unblocked third-party cookies, return to your QuickBooks file. Log out, then log back in. The Employee tab should now load.

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