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kholiver60
Level 1

Has anyone been able to solve the drop down menu issue in payroll

 
1 Comment 1
Kristian_S
QuickBooks Team

Has anyone been able to solve the drop down menu issue in payroll

Hi kholiver60,

This is a known issue that our engineering team are currently working on to come up with a fix.

For the time being there is a work-around that you can try that will fix the issue.

When in the employees tab trying to select from the drop down menu, hold down the CTRL button and press either the + or - button.

This will adjust the screen and also unlock the ability to select from drop down menu.

Give that a try and see how you go.

Kristian.