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christina-roth
Level 1

How can we receive the verification pin Code ? we tried it several times the last days

 
1 Comment 1
Kristine Mae
Moderator

How can we receive the verification pin Code ? we tried it several times the last days

Hello there, Christina-roth.

 

If you're referring to the verification code when logging in to QuickBooks Online, there are three ways to get it:

  • Through text
  • Through call
  • Email

Once you attempt to log in, you'll have to choose one and it will be sent to you. Though, if you haven't received anything, I suggest contacting QuickBooks Online Customer Care (AU) so an agent can help you with getting a code. Here's how:

  1. Open this link: https://help.quickbooks.intuit.com/en_AU/contact.
  2. Choose QuickBooks Online.
  3. On the Contact Us page, choose a topic.
  4. Click either Get Phone Number, Send Email, or Start a Chat

If you're referring to a bank pin code so you can securely connect your account to QuickBooks Online, you'll have to reach out to your financial institution. They'll provide you with the information.

 

Feel free to let us know if you have other concerns. Have a good day!