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When I try to finalise again, QuickBooks shows a message saying: “Employees have already been finalised in a previous event.
We can check if the finalisation declaration was correctly added and successfully processed, maybemay5211.
You'll want to check the status of the finalisation event submitted in QuickBooks Online Payroll. Here's how:
Once successful, and still showing Not Tax Ready on the ATO site. Let's create an updated pay event and tick the employee to be final.
If processed, and you changed your payroll software or updated the payroll IDs for the employee during the year, check if you duplicated their data in your payroll software. Otherwise, if you have access to those records, correct the duplication and submit the finalisation declaration.
On the other hand, you can reach out to the ATO Support Team. They can assist you further to verify the duplicated data.
To learn more about the finalisation event, check this reference: Create and lodge a finalisation event.
Drop by the Community again if you have more queries about your payroll tasks or managing your employees. We're here to assist you in any way we can, maybemay5211.
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